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At Park & Palm, we believe that shopping should be a FUN experience—one that leaves you feeling fabulous and confident in every piece you choose! However, if you find that your purchase isn't a perfect match, we've got you covered with our simple return policy.
We want you to love your Park & Palm pieces, but if you need to return an item, here’s what you need to know:
Condition Matters: To ensure your return is a breeze, please make sure that all items are in their original condition. This means they should have tags attached, never been worn, altered, or soiled. We want you to return items that are just as fabulous as they were when they arrived!
Time Frame: You have 14 days from the date of delivery to initiate a return. This gives you time to try everything on and make sure it fits seamlessly into your wardrobe.
Final Sale Items: Please note that items marked as SALE are final sale and cannot be returned or exchanged. We encourage you to snag these fabulous deals while they last!
How to Return: To start your return, simply contact our customer service team, and they’ll guide you through the process. We want to make this as easy and enjoyable as possible!
Refund Process: Once your return is received and inspected, we’ll process your refund to the original payment method. Please allow a few business days for the transaction to reflect in your account. Please consider your personal bank/card policies regarding refunds and their timing.
At Park & Palm, we’re all about making your shopping experience joyful and stress-free. We can’t wait to see you strutting your stuff in our stunning pieces, and we’re here to help every step of the way! Happy shopping!
